MTG Hours of Operation Core Office Hours Mon: Fri 9am – 5pm Sat & Sun: Closed Admin & Accounts Mon – Fri: 9am – 5pm Sat & Sun: Closed Agent Support Mon – Fri: 9am – 9pm Sat & Sun: 10am – 6pm Out of Hours Agent Support A member of the HO Team will...

Hi Guys, Each month I send out an email asking you all to check your file for the following month. This check should be the following: • Are ALL of the client details correct on the file? Name, Address, Email, Tel No. • Are all suppliers accounted for on the file? If not, ADD it...

If clients are paying via BACS can you please ensure they are using the PTD File number as the reference. If they don’t it is a very time consuming task to search manually and match up payments to bookings! Thank you!

Only Merlin Travel Group approved agents will be granted access to the MTG Agent Portal.  Access Is For Authorized Users ONLY: Please acknowledge you have read and understood the statement below. User accounts will be locked out if not acknowledged within 48hours of this notification. NEVER give your login credentials to anyone NEVER give out...